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Overview:
Interpersonal Skills
As Colliers Project Leaders continues to attract exciting project opportunities, we are seeking a talented, Information Technology summer student to join our Information Systems and Technology team in our Ottawa office. This role will be a 4 month term starting in May.
The IT Summer Student works as a member of the IT Helpdesk team and reports to the Team Manager IT Systems Administration. They are primarily responsible for assisting in the day-to-day IT technical support provided to Colliers Project Leader employees and for carrying out general IT-related office administration duties. This position offers a learning opportunity to become familiar with state-of-the-art IT tools in an on-premises/cloud hybrid environment using Microsoft and other management systems. It will require strong organizational and communication skills, above-average computer skills, and a willingness to learn.
Our ideal candidate is a student in the final phases of a computer-related degree program or community college computer technical program, however, we also welcome new graduates to apply.
Responsibilities:
- Perform typical IT support tasks such as PC repair, software installation, and software configuration under the direction of HelpDesk and System Administration personnel
- Conduct data entry and data verification related to IT records management
- Assist the HelpDesk personnel in their daily tasks as directed
- Assist company employees with technology-related issues and requests
- Maintain inventory records of installed software and hardware
- Perform other assigned IT-related duties as required
Qualifications:
- Currently enrolled in or recently completed a bachelor’s degree, community college degree, or certification in a computer-related program
- Experience installing and configuring PC and laptop hardware and software
- Sound knowledge of MS Windows and MS Office (Excel, Word, Outlook) products
- Knowledge of TCP/IP networking and related network services
- Knowledge of Microsoft Azure, SCCM, and Intune is an asset.
Interpersonal Skills
- Excellent written and verbal communication skills
- Self-motivated with a positive attitude
- Strong interpersonal and customer service skills
- Ability to present ideas in user-friendly language to non-technical staff and end-users
- Friendly, personable, and able to build harmonious working relationships
Colliers Quality Assurance Responsibilities
- The employee is responsible to ensure they comply with our Company’s ISO-registered Quality Management System (QMS)
- Champion and support continuous improvement aspects of the QMS
