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Position Title: Front of House (Guest Services – Theatre)
Closing Date: Friday, March 11, 2022, 5PM
Description
The Guest Services team, comprised of both Box Office and Front of House, ensures all our patrons’ experiences at Confederation Centre of the Arts are memorable. Front of House Staff are generally responsible for all interactions with guests during performances and events in our theatres, including taking tickets, and directing or assisting guests to their seats.
Candidates interested in applying for a position in Front of House must:
- Be 19 years of age of age or older
- Have or be able to obtain the Responsible Server certification
- Have an interest in arts and culture
- Be comfortable dealing and engaging with customers
- Bilingualism is considered an asset for this position
In addition to the experience requirements listed above, the knowledge, skills, abilities, and other characteristics that are required in this role include:
- Excellent verbal communication, customer service, and interpersonal skills
- Self-motivation and a positive, team-player attitude
- Ability to work independently and as part of team
- High level of personal and professional integrity and accountability
- Engaging level of enthusiasm and humour
- Ability to build and maintain relationships with customers
- Ability to adjust actions and/or plans in relation to external and influencing factors
Front of House staff are employed in accordance with the IATSE Local B906 Collective Agreement on a full-time or part-time basis. Typical shifts include Monday-Saturday evenings, as well as afternoon matinees on Thursdays and Saturdays.
Job Types: Part-time, Casual
Part-time hours: 8-20 per week
Salary: $13.70-$14.20 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Charlottetown, PE C1A 1J1: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
