Corus Entertainment Looking for Master Control Operator – Media Services at Toronto, ON Full Time

Are you creative, dynamic and passionate? Do you like to think outside of the box and find new ways to achieve your goals? Corus Entertainment has an exciting opportunity for you. If you have a passion for excellence, and would like to work for Corus Entertainment, we encourage you to apply.

Master Control Operator

Division: Technology

Work Status: Full-Time

Location: Toronto, ON – Corus Quay location. Option for combination of onsite and remote/work from home.

About the Role:
Corus Entertainment is seeking a dynamic and innovative professional to join the Broadcast Operations team at our Toronto location as a Master Control Operator.

Reporting to the Manager, Master Control, the Master Control Operator is part of a team responsible for monitoring and operating broadcast equipment and technologies to execute scheduled live and pre-recorded programs, commercials, and promos for all networks originating from Corus. Operators use a unique skillset to ensure revenue protection and viewer satisfaction. The team works extensively with various internal departments and external clients, maintaining a high level of customer service while meeting strict deadlines in a 24/7/365 broadcasting environment.

You’ll be working on things like:
The following highlights the primary functions, but does not outline all of the duties and responsibilities covered within this position:

• Monitoring the quality and signal integrity of all networks originating from Corus
• Operational execution of live and server based program content, commercials and promos, and any last minute schedule changes associated with the aforementioned
• Ensuring Accessibility conditions of license are met for all networks originating from Corus
• Conducting advanced and periodic monitoring checks and taking corrective actions to ensure regulatory compliance and a positive viewer experience
• Protecting revenue for paid advertisements, lower/vertical thirds, infomercials, etc.
• Reporting, documenting and escalating all issues related to playout
• Participating in training programs for any relevant equipment and workflow changes related to Master Control
• Participating in and contributing to team based projects to reach a departmental objective
• Following existing departmental procedures, workflows and documentation
• Liaising with and properly escalating information to internal teams and external clients to mitigate and resolve technical issues to ensure a seamless, uninterrupted viewing experience
• Staying current with equipment, workflows and procedural changes required to perform tasks
• Providing playout execution and support in a 24/7/365 broadcasting environment for all networks originating from Corus

If you have the following….we want to hear from you!

• Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experience
• Previous experience with Mediator media asset management system and Playtime broadcast automation
• Understanding of file based workflows and server based technology
• Understanding of video codecs, formats and standards, aspect ratios, multi-channel audio configurations (2.0, 5.1, DV), and closed captioning
• Proficiency in computer skills – Microsoft Office suite and other integrated applications and communication tools
• Ability to work as part of a team
• Must be adaptable, able to multi-task and work with acute attention to detail
• Communicate in a positive, friendly manner and with a customer service approach
• Ability to handle challenging situations with professionalism, empathy and sincerity
• Able to work a flexible schedule that may include evenings, overnights and weekends
• Fluency in French, Spanish and Italian is an asset

Why Corus?

Corus is a driving force in the media industry with a diverse portfolio of strong brands that entertain and inform audiences through great storytelling and compelling content, reaching millions of people around the world every day.

We have a passionate drive to connect with the world around us: to express, to share, to be part of people’s lives. Walk around our offices, our stations, our studios across the country and you’ll feel it. You’ll see it in action.

You’ll see it in the open communication and the approachability of our people. You’ll see it in our care for quality work and the interest in new, creative solutions. You’ll see it in how we work with external partners, and how we care about our communities. These are all core to the values we commit to living each and every day – Win Together, Think Beyond, Make It Happen, Learn Every Day, Show We Care. Our values describe what makes us pretty unique – and amazing – place to work.

At Corus we value and actively involve the full range of what makes people unique in order to create a strong and innovative company where amazing people thrive. A company where people have the full opportunity to show their unique value and develop their potential. We strongly encourage applications from Indigenous peoples, people of colour, people with disabilities, people from all gender and sexually diverse communities and people with intersectional identities.

Corus is also committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.

How to Apply

If you’re interested in this role, click ‘apply now’.

• No phone calls please. Only those selected for an interview will be contacted.