Crombie REIT Looking for Part-Time Customer Service Associate at St. John’s, NL Full Time

Position Summary:

We have an exciting opportunity to join Crombie REIT in the role of a Customer Service Associate, based out of our Avalon Mall Location. The Customer Service Associate plays a key role in supporting Avalon Mall Administration. Duties for the Customer Service Associate include but are not limited to;

Responsibilities:

• Assists with the daily operations of the fast-paced customer service centre, resolving customer issues and concerns in a professional and timely manner.
• Assists with the daily sales and reconciliation of all gift certificate sales for the Avalon Mall. Demonstrates a professional attitude in order to promote a positive company image and provide excellent customer service.
• Helps maintain positive relationships with our clients/customers by responding to telephone and email inquiries in a timely, professional manner.
• Maintains records and log-books as required by the organization.
• Responds to emergency and crisis situations following current company procedures and policies. .
• Redirects problems outside of their scope to appropriate individuals.
• Other duties and special projects as assigned

Required Skills & Experiences:

· Minimum one years previous experience in a customer service environment

· Grade 12 or acceptable equivalent in education

· College Diploma or University Degree is considered an asset

· Beginner level Microsoft Office skills (i.e. Microsoft Word, Microsoft Outlook)

· Strong organizational skills

Start date: As soon as possible

Crombie REIT has an established reputation for providing an excellent workplace through competitive salaries, comprehensive employee benefits and a rewarding work environment.

Crombie REIT thanks all applicants for their interest. Only those selected for an interview will be contacted.

Job Types: Part-time, Permanent

Additional pay:

Schedule: