Senior Technical Trainer
Description
Senior Technical Trainer
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Senior Technical Trainer to join our team.
In this role, you will make an impact in the following ways:
Provides high-quality technical training delivery on Cummins products and systems. Delivers technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer satisfaction. Provides technical support as required.
Forecast training demand and develop plan to address business needs.
Trains and provides technical support to technicians and service personnel on products, policies, systems and tools.
Develop expertise through train the trainer sessions and maintain up-to-date training materials.
Evaluates training with participant feedback and field performance.
Support and participate in continuous improvement initiatives.
Maintains technical training records and report service capability.
Customize and modify technical training programs and presentations as required.
Qualifications
Skills
Ensures accountability – Holding self and others accountable to meet commitments.
Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Organizational savvy – Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Plans and aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
Drives results – Consistently achieving results, even under tough circumstances.
Self-development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
Instills trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Drives vision and purpose – Painting a compelling picture of the vision and strategy that motivates others to action.
Training Delivery – Instructs learners in a manner that engages and adjusts to individual and group needs resulting in knowledge, skills and abilities that can be applied on the job.
Education, Licenses, Certifications
College, university or equivalent technical experience required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Intermediate level of relevant work experience required, including experience in service.
Provide quality engine training to our branches, dealers and customers and maintain up-to-date product qualifications and complete with success any mandatory training.
Able to travel (Canada/USA)
Maintain equipment and training class/lab.
Promote training opportunities other than qualification programs to grow training revenues.
Training will be held at our main engine training location at BCIT (British Columbia Institute of Technology) Annacis Island Campus in Delta, BC.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.)
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Job SERVICE
Primary Location Canada-British Columbia-Vancouver-Canada, BC, Surrey, Cummins Western Canada
Job Type Experienced – Exempt / Office
Recruitment Job Type Exempt – Experienced
Job Posting Jun 5, 2023, 6:00:00 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid – Potential for Partial Remote
Req ID: 230004PE
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