Dayco Looking for Business Development Manager – Performance Markets at Concord, Ontario, Canada Full Time

Dayco has a new and exciting opportunity for a passionate enthusiast of the Automotive & Performance industries! Under the guidance of our Industrial Sales team, this role will provide many opportunities to network within the industry and attend exciting customer events. A successful candidate will have a results-driven focus and a natural ability to connect with those around them, particularly our existing customers, as well as new potential customers.

The function of this role will be to manage, develop, coordinate, and implement sales strategies to penetrate the US Performance market and grow sales from new and existing business. The incumbent will be expected to utilize sales experience and/or educational background to work within a team environment to research and create targeted sales strategies, customer support, pricing, promotions and various pieces of marketing collateral. The position will also be required to have thorough knowledge of new and existing Performance products and pricing strategies. This position will contribute to the company’s profitability by monitoring and managing associated effort, cost, and quality from strategic sales programs.

KEY DUTIES & RESPONSIBILITIES:

• Develop strategic sales plans and work with the company leadership to ensure desired channel growth and sales targets are achieved.
• Manage the development and activity of the Performance market segment; including customer proposals and all customer facing sales support, with support of leadership.
• Call on accounts, develop and make sales presentations for prospective and existing customers and ensure adequate aftermarket support in accordance with the Dayco value proposition.
• Responsible for effective communications within the customer channel as well as with all Dayco field sales personnel.
• Work closely with sales and marketing management to segment the market collect and analyze competitive market intelligence, and sales and marketing strategies to support Dayco national growth plans.
• Identify customer application needs and communicate commercial and technical support requests to key Dayco leadership
• Communicate all product promotions, updates, and translate product features into benefits to prospective and existing customers
• Perform training clinics with customers, fleets, and installers to grow market share and increase replacement rates.
• Promote brand, products, services and/or promotions by within assigned territory and develop relationships with existing or prospect customers.
• Provide information regarding products and promotions to prospects or existing customers by ensuring the Dayco brand is represented within company policies and standards.
• Encourage customer participation in sales and marketing promotions via electronic channels or hard copy.
• Provide a high standard of service to all customers including inventory updates, store displays, staff training/clinics and sales support, warranty responsibility and performing fleet surveys.
• Represent the company at US trade shows and customer events, upon request.
• Make joint sales calls with US sales team upon request from Director.
• Assist clients and other company representatives with changeovers by disposing of competitor products, developing and implementing a stocking plan and procedure.
• Communicate with Distributors on a regular basis to coordinate inventory to sales.
• Work with external sales agencies to develop customer relationships and achieve sales targets.
• Develop a schedule of sales calls to promote the sale of all product lines, maintain all customer information and call updates in the company CRM program, and regularly perform housekeeping maintenance to ensure accuracy.
• Obtain information regarding changes in customer status; competitor’s activities or promotions; new industry trends or market opportunities and provides management with recommendations.
• Plan and control travel and related territory sales expenses to ensure a profitable ratio between costs and sales as per budget.
• Responsible for determining product needs for the marketplace through customer profiling, understanding seasonal impacts, and competitive activities.
• Analyze and update product and customer database to ensure accuracy of data.
• Other duties as assigned

EXPERIENCE, EDUCATION, KNOWLEDGE & SKILLS REQUIRED:

• 1-3 years within a Sales role (Auto/Ind Aftermarket products preferred)
• Technical certification and/or an engineering or business-related education (college/university)
• Ability to develop new business, identify and sell to customer based on their needs
• Excellent communication skills, both written and verbal.
• Results oriented with ability to focus on desired outcomes and a strong sense of urgency
• Aptitude for cold calling potential new business and ability to continually follow up on leads
• Strong analytical and problem-solving skills – ability to identify issues, develop solutions, and drive resolution.
• Natural leader; hunter “Do whatever it takes” and “Act Like an Owner” mentality
• Ability to multi-task; prioritize; adaptable; creative
• Can work independently and within a team environment
• Excellent listening skills and ability to understand customer needs
• Strong record of effective presentation and negotiation skills