What we are looking for:
We are looking for people who take pride in what they do and enjoy helping people. We strive to build a team of specialists that have extensive experience solving real-world problems and enjoy developing creative and progressive solutions.
What’s in it for you:
At DGI we focus on the employee experience. Meaningful compensation, solid total rewards and a culture that prioritizes growth, all while having more fun than probably should be allowed in the workplace. Oh and we were named by the Ottawa Business Journal as one of Ottawa’s top ten places to work (again) in 2022!
Summary:
Reporting to the Director of IT Infrastructure Operations, the IT Support Specialist is primarily responsible for ensuring our infrastructure is continuously operational by overseeing operations of physical and virtual infrastructure. They also provide technical support to ensure timely response to tickets both internally and externally as well as manage automated systems.
Principal Duties:
Requirements
An interest and/or experience in the following areas would also be helpful. This list is also indicative of the experience to be gained in this role:
About Decisive Group
Since its launch in 2001, Decisive Group has grown to become one of Canada’s market leaders in Enterprise IT Infrastructure, Cloud and Cyber Security. Its team of specialists has extensive experience solving real-world problems, and in designing, building and implementing solutions that help its clients grow and protect their business today and in the future. Decisive’s Enterprise IT Infrastructure services are far beyond those of traditional vendors, delivering positive ROI while ensuring that clients’ projects remain on budget and on scope. Our Cloud and Cyber Security offerings optimize and protect the most complex information and data networks.
We hire the best of the best, creating an environment that engages and encourages growth and development. It isn’t just us that think so, we have the awards to back it up; bringing home an Ottawa Business Journal’s Employee Choice award in 2022.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Decisive is an equal opportunity employer, with policies and practices intended to build an inclusive and accessible work environment.
If you require accommodation during the recruitment process, please include in your cover letter when applying for the position and all efforts to provide the appropriate accommodation will be put into place.
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