Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leader’s partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

• Discover opportunities to transform reports into dashboards to deliver more actionable insights and continuously improve the claims analytics environment
• Gather reporting or dashboarding requirements from stakeholders; steer meetings with data management team to understand data and facilitate meetings with business stakeholders to accurately assess the analytical need for building reports/dashboards
• Be passionate and creative in designing analytical wireframes and developing dashboards
• Recommend effective visual analytical solutions which drive an analytical mindset within the organization
• Conduct preliminary analyses on data involving basic statistical approaches and provides solutions to treat various data inconsistencies to support reporting integrity
• Organize data for use by other analyst roles and business users within Claims
• Support the business by developing and providing training and documentation on dashboards

What do you bring to the role?

• University degree in a quantitative field (e.g. Mathematics, Business, Computer Science, Software Engineering), preferably masters or equivalent experience
• 2-3 years of experience of using Tableau to create dashboards and develop value-creating business insights from operational performance indicators and scorecards
• Experience using SQL to transform data from applications to provide summaries and aggregates
• Experience with MS Excel required – especially pivot tables, lookups, macros/VBA, PowerPivot, Power Query
• Knowledge of big data infrastructure, querying languages and ecosystem (e.g., Impala/Hive)
• Knowledge of agile methodology for analytics development; experience with JIRA & Confluence an asset
• Experience in the P&C Insurance industry is a strong asset
• Excellent communication and organizational skills; comfortable with ambiguity and ability to work independently with minimal supervision

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it:

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: hrsharedservices@definity.com

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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