Delta Air Lines, Inc. Looking for Aircraft Load Agent – YUL at Canada Full Time

Aircraft Load Agent – YUL

Canada, Montreal

Airport Customer Service

13-Oct-2023

Ref #: 22878

How you’ll help us Keep Climbing (overview & key responsibilities)

• Vision: Deliver world-class service to all customers.

• Mission: Make every customer feel like the most valued person.

  As a Delta Air Lines Aircraft Load Agent, you will act as a lead agent responsible for ensuring the safe and proper loading/offloading of baggage and cargo. The Load Agents are accountable for ensuring the correct weight and balance recording, on-time departures, safety, security, and customer service delivery.

  As an Aircraft Load Agent, you will perform a variety of the duties below according to your functional work area assignment; however, in certain stations and under certain circumstances, employees may be required to perform all functions.

  This position is awarded to the most qualified individual, as determined through a selection process, and is not awarded based on seniority.

  Summary of responsibilities (not comprehensive of all tasks):

• Functions as a multitasked worker who is an effective team motivator.

• Forms a solid game plan for IROP recovery and makes quick, sound decisions.

• Demonstrates a keen ability to solve problems and possesses the dedication to provide excellent customer service.

• Lifts, loads, unloads and transports baggage, mail, and cargo to and from aircraft.

• Operates ground support equipment (tugs, conveyor belts, and tow tractors).

• Efficiently coordinates with internal resources while working under time constraints to dispatch flights safely, securely, and on time.

• Outdoor work in varying climate conditions is required.

• Practices safety-conscious behaviors in all operations processes and procedures.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Delta benefits as per local regulations and work rules will apply.

What you need to succeed (minimum qualifications)

• Embraces diverse people, thinking, and styles.

• Consistently makes safety and security, of self and others, the priority.

• High School diploma, GED, or High School Equivalency.

• Must be at least 18 years of age.

• Must have a valid driver’s license.

• Must be proficient in English.

• Possess basic computer skills.

• Should project a professional image.

• Must successfully complete relevant training classes.

• Have strong verbal communication skills.

• Should have excellent oral and verbal communication skills and be able to comprehend detailed job instructions.

• Ability to frequently lift bags or items weighing up to and including 50 pounds.

• Ability to occasionally lift bags or items weighing between 50 and 70 pounds.

• Occasionally support in aircraft cabin cleaning duties

• Must be able to drive and safely operate cargo loader and baggage tug, as well as tow tractor when required to dispatch aircraft.

• Should be able to work under pressure and time constraints necessary to dispatch flights on time.

• Perform all other operational duties assigned by supervisor or manager, including support in the Baggage Service Office.

• Must be in possession of valid documentation to live and work in Canada at the time of applying to this position. Delta does not sponsor.

• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays in all weather conditions.

• Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.

• Demonstrates that privacy is a priority when handling personal data.

What will give you a competitive edge (preferred qualifications)

• Previous ramp operations experience is preferred.

• Typing/computer skills are strongly preferred.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here