This role is the primary customer contact during the Customer Onboarding process (from Registration to Go Live), clarifying, completing or correcting information contained on the registration forms, communicating expectations and schedules to the customer, and ensuring that the onboarding process flows smoothly. This role is also responsible for enhancing the level of engagement the customer feels during the onboarding process, thus improving the registration to go-live ratio.
Basic Qualifications:
Education and Experience: HS/GED and 2 years or Tech Cert and 0 years
Preferred Qualifications:
Education: Associates (or certificate) Payroll/insurance/finance industry or equivalent
Experience: 0 years
AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at [email protected].
Department: Call Center
Time Type: Full time
Shift Type: Second Shift (Canada)
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