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Job description
We are looking for a Treatment Coordinator/Dental Administrator to join our team to serve our patients and contribute to our work culture. This team member would be responsible for scheduling appointments, doing recalls, ordering supplies and more.
Reporting to the Office Manager, you’ll develop a working partnership with our team and patients through your upbeat personality, professionalism and can-do-attitude. We are looking for a reliable professional who enjoys working in a collaborative environment, interacting with patients, and has a proven track record of success within the industry.
If we just described you then we encourage you to continue reading to learn exactly what your role will entail.
Core Responsibilities
- Greet new and existing patients warmly in-person, phone and email
- Register new patients according to office guidelines
- Assist new patients to complete necessary forms and documents
- Maintain patient records in compliance with privacy regulations
- Answering patient via phone and email
- Respond and comply to requests for information
- Schedule patient appointments
- Insurance billing
- Sending pre-determinations
- Confirm upcoming appointments and recalls according to office guidelines
- Check daily appointment schedules
- Find efficiencies during times of cancellations and no-shows
- Collect and receipt payments from patients at time of treatment
- Prepare and mail billing statements
- Prepare claim forms for dental insurance
- Communicate with insurance companies for insurance inquires
Job Type: Permanent
Salary: Up to $26.00 per hour
Benefits:
- Dental care
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Full PPE, Hepa Filters
Work remotely:
- No
