Company Description
WHO ARE WE?
We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
WHAT’S THE JOB?
Essential Duties and Responsibilities:
Under the general supervision of the Foodservice Director, the Cook II is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or directing of the preparation of all meals in the kitchen, including catering, developing new recipes, and reviewing food preparation processes to improve efficiency. The Cook II position will also provide direction to team members, delegating tasks and providing training and coaching to ensure a safe and smooth operation as well as assisting in the handling of administrative duties.
• Assist in planning and developing menus and recipes for the cafeteria and catering events, incorporating both the company’s promotional themes and the Healthwise Choices© Program while also encouraging creative ideas from staff that fall within company guidelines and restrictions
• Establish and implement food preparation schedules for all staff and recipes, creating an efficient and organized process for each dish
• Prepare and/or direct the preparation of food items for meals, daily specials, and catered events such as: soups, salads, starches, meats, fish, poultry, vegetables, and desserts
• Acting in an advisory capacity to the Chef Manager, make suggestions for menu planning and costing that takes into consideration dish popularity, cost to produce, and seasonal trends
• Be highly proficient in a wide variety of preparation methods such as: roasting, grilling, steaming, poaching, boiling, and baking
• Complete knowledge of the kitchen, recipes, and service stations at the location with the ability to step in and provide additional support where required
• Train service staff in the presentation of each menu item, ensuring proper portioning and superior presentation of all items
• Lead a team by delegating tasks and ensuring best practices are followed, in an effort to ensure high levels of product quality and customer satisfaction in a work environment conducive to learning and team and organizational success
• Ensure all staff are adhering to all required safety regulations and procedures while preparing food, including:
o Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens,
cleaning materials)
o Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant
gloves)
o Proper handling of equipment only by trained staff and notifying appropriate parties of malfunctioning
or in need of repair equipment
o Complying with FoodSafe and/or ServeSafe standards including sanitation, prevention of cross contamination, and the recording of temperatures of food items
o Following all Health and Safety policies and procedures as set by applicable legislation and company policies
• Work alongside the Chef Manager and kitchen staff to control costs of the location by taking measures such as:
o Performing physical inventories, adequately maintaining the level of stock at the location
o Establishing and ensuring maintenance of food rotation in storage in order to minimize spoilage and waste
o Controlling portioning of food items to ensure recipe yield meets quantity and budget expectations
o Suggesting dishes that take advantage of seasonal availability
o Identifying menu items that could be more cost effective or replaced by higher yield dishes
• Provide direction and support in scheduling and coordinating staffs work assignments, taking into consideration business needs and the skills and abilities of individual staff members
• Relay with suppliers in regards to maintaining inventory which can include ordering and receiving supplies, resolving discrepancies with suppliers, and escalating any and all issues unable to be resolved to the Manager
• Train and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development
• Assist with administrative duties for the unit as necessary including employee management, budgeting, reporting, and other duties that may arise in the operation of a unit
• Ensure unit and operational changes are clearly communicated and followed by all staff members
• Remain an ambassador of goodwill, ethics, and great client relations at all times
• Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed
• Maintains and upholds speed of service standards
• Able to take over for the Chef or Manager when unavailable
• Other related duties as assigned
Qualifications
WHO ARE WE LOOKING FOR?
Completion of a post-secondary degree or formal culinary training
Five years of recent related experience in the food service industry working with high volume culinary teams
ServeSafe and/or FoodSafe certified
Thorough knowledge of regulations regarding the food service industry
Superior communication skills in both verbal and written English with the ability to communicate in French as needed
Excellent culinary tastes and an artistic flair for creating unique meals and appealing presentations
Experience leading high-performance teams with a track record of producing results while motivating team members
Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
Work accurately and in an efficient manner while managing multiple tasks and priorities
Superior knowledge of the safe use of all equipment
Highly organized with a strong focus and commitment to quality
Able to effectively use a computer and all related software, including POS equipment
Physical Requirements:
Reach and lift between 0-10 pounds from floor to shoulder height
Frequent standing and walking required
Grip and hold utensils
Additional Information
WHAT’S IN IT FOR YOU?
Be part of an industry that’s more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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