Additional Skills
Address customers’ complaints or concerns
Train staff in job duties, sanitation and safety procedures
Prepare budget and cost estimates
Establish methods to meet work schedules
Hire food service staff
Work Setting
Restaurant
Food service establishment
Coffee shop
Workers Supervised
Kitchen and food service helpers
Food service counter attendants and food preparers
Food and beverage servers
Specific Skills
Supervise and co-ordinate activities of staff who prepare and portion food
Supervise and check assembly of trays
Prepare food order summaries for chef
Prepare and submit reports
Maintain records of stock, repairs, sales and wastage
Establish work schedules
Estimate and order ingredients and supplies
Ensure food service and quality control
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Physically demanding
Standing for extended periods
Ability to Supervise
Staff in various areas of responsibility
3-4 people
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Client focus
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