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Overview Location: Carman Ford -Carman, MB
Customer Service Advisor – Automotive
Salary Range $45,000- 65,000 plus potential bonus opportunity (Depending on Qualifications and performance)
This is an exceptional time to join one of Canada’s Best Managed Companies! At Carman Ford , we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless.
Carman Ford is pleased to offer a Full-time employment opportunity as a Customer Service Advisor. We are confident that you will find this position both rewarding and challenging as you grow with us to be both an exceptional member of our team and support our customers.
Why Join Us?
Very competitive earning opportunity
Team based environment and compensation
Training, both virtually, on the job and external
Leadership mentoring and coaching
Career pathing for development
Comprehensive Benefits that include drug plan, dental, eye care, paramedical.
Matching Pension Program
Bonus opportunities
Responsibilities
Providing exceptional customer experiences for their vehicle needs.
Listening to the customers concerns or requests.
Reviewing vehicle history, making recommendations-based vehicle plan needs.
Quoting prices to customers, following up and satisfying all needs.
Working closely with Service Technicians by providing customer details.
Communicating with Ford Assistance, Warranty and Customer Support
Working closely with Parts & Accessories for timely repairs
Working on a computer, organizing workloads, and balancing commitments
Qualifications
Previous Customer Service Advisor Experience Automotive would be ideal.
Experience in customer service non-automotive okay as well, previous transferable skills that are related like food and beverage industry experience is an asset.
Unexperienced, but a solid fit – be a great student.
Solid communication skills, be a great listener and have a calm demeanor.
Energy, passion, and professionalism is a must
Detail oriented and results focused personality
Knowledge of all Microsoft programs is also an asset, not vital.
Valid driver’s license
If you’re ready to give your career a jump starts and experience our “Driving Change” philosophy, APPLY NOW with your resume!
Employment Level
Full-time
Wage Range
$45,000.00 – $65,000.00 /Year
Eligibility Statement
Driving Change Automotive Group is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs. Driving Change Automotive Group sincerely appreciates all expressed interest; however only those candidates qualifying for interviews will be contacted.
Equity Statement
We are fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, colour, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by law.
