Dun & Bradstreet Looking for Sales Administrator, Bilingual French at Montreal, Quebec, Canada Full Time

The Sales Coordinator is a supporting role within our Administrative team, providing administrative support and resolving transactional issues. French speaking sales administrator for Canadian accounts assisting in contracts for 1200 customers supporting 12 reps.

Responsibilities

· Work with back office/finance teams to resolve any billing/tax/invoice issues. Process usage adjustments/invoice cancellations and pull customer invoices per requested, etc. Ensure PO is secured and provided to a/r in time to submit the invoice per the payment terms on the contract

· Create other various reports by request from Engagement Managers and Client Directors, i.e., multi-year, customer usage reports on products for customers, etc. Ensure contracts/usage trackers are uploaded and up to date in Teams & SFDC. Ensure any necessary fields in salesforce are properly populated i.e. use case/risk level/etc.

· Process all new business orders through the back office system. Responsible for generating and quoting renewal business.

· Set up new and delete existing users for D&B products, enter and track cases for customers with technical issues, and reset customer usernames and passwords. Client investigations or updates to own report or report they have pulled; Entering and tracking Cases to make sure they are getting done in a timely matter (technical issues, users, data investigations (add or deletes) .

· In partnership with the Deal Desk, coordinate multi-year process-initiate subsequent year’s billing (delivery logs) against existing orders. Resolve any RFI’s or questions related to such orders. Also review autorenewals to ensure completion.

· Ensure accuracy of custom order forms to ensure accuracy of all products/services.

Experience

· Minimum of 3-4 years of sales experience; or supporting a sales team.

· Excellent written and oral communication skills.

· Handle multiple tasks well, in a fast paced, professional environment.

· Demonstrated organizational and planning skills.

· College degree preferred and/or equal business experience