The Account Manager will grow sales and increase company profits by cultivating current customers and recruiting new customers. The representative will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within an assigned territory.
Directly report to: Vice President of Sales
Duties/Responsibilities
Manage customer relationships and satisfaction
Generate new sales with existing customers and develop opportunities with new customers within assigned territory
Liaison between the client and departments within the company to ensure accurate understanding of information
Utilize online sales tools (CRM) to ensure that Operations and Management are informed on sales, upcoming projects and activity
Visit job sites as needed to measure or provide client services
Gather competitive information and other market information regularly while interacting cooperatively with other members of the sales team
Prepare and present quotations
Collaborate with management, develop and meet sales and training objectives
Provide input and assist in development of presentations and other marketing collateral.
Create and conduct in-depth sales presentations that highlight key benefits, ROI, and value
Practice honesty and integrity in customer and vendor relations
Participate in trade association functions as required
Participate and be active in local industry organizations
Perform other duties as assigned
Employees Safety Responsibilities:
Be familiar with and work in accordance with health and safety legislation and company policies and procedures
Do everything reasonable to ensure the health and safety of the workers under their supervision
Inform workers of any known workplace hazards and existing controls to mitigate the risk
Involve the workers in the hazard identification and control process for that site
Ensure all workers under their direction are: adequately trained in the given task, knowledgeable of the equipment and effectively supervised throughout the job
Maintain regular safety communication with workers and observe safe work practices
Notify management and participate in the investigation process when an incident or imminent danger report occurs on their site
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