Log In
Sign Up
Group Benefits Specialist
Who is Effortless Admin:
Effortless Admin is Canada’s leading benefits administration software and service company. Our platform is fully web-based and provides employers an elegant way of managing employee benefits. We are an expanding organization looking for motivated individuals who want to be part of our growth trajectory.
Why This Role Is Important To Effortless Admin:
The Group Benefits Specialist will join Canada’s top benefits administration technology and service provider. We are looking to add an enthusiastic customer-facing service team member to our fast-paced and dynamic environment working alongside our industry-leading development team.
The ideal candidate must have: 1) a passion for serving our clients well, 2) Canadian benefits administration experience and 3) a desire to make a difference working alongside the rest of our client service team.
This position is a full-time permanent position with competitive compensation and benefits package. This position is in-person, and on-site in Edmonton, AB.
(Some of) What You’ll be Doing:
- Supporting plan sponsors in the management of their benefit plans
- Assisting plan members in using our software and understanding their coverage
- Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
- Expanding your abilities as a subject matter expert in employee benefits data
- Developing a level of comfort with a large number of benefits carriers, plans and contracts
- Working independently in completing daily tasks
- Providing an exceptional customer service experience, bringing greater understanding to the client and resolving any of their benefits questions
- Providing exceptional customer service by live chat, email and phone in English (and French, if bilingual)
What You’ll Bring:
- Passion for customer service
- Desire to work in a team environment
- Canadian benefits administration experience is a requirement
- Ability to learn new technologies quickly
- Strong written and verbal communication skills
- Fluency in French is an asset but not required
What’s in it For You:
- Work with the best minds in employee benefits, solving the most challenging data problems
- The opportunity to support a wide variety of clients in the employee benefits space while ushering in the future of employee benefits technology
- A collaborative team in a supportive, growth environment.
- A flexible company with personality and heart
- Competitive compensation, salary of 50-55K per annum and robust benefits package
We welcome anyone eager to contribute to the best benefits administration solution in the industry. If this position interests you and you meet the above requirements, please submit your resume and cover letter to: [email protected]
For more information, please contact:
Melanie Ross, Human Resources Advisor
Effortless Admin
#240, 4936 – 87 Street
Edmonton, AB
T6E 5W3
1.780.920.5683
