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1. Job Purpose
Reporting to the District Manager, the Health Solutions Consultant interacts directly with Healthcare Professionals (primary care, specialty care and other health care professionals as required) to implement value-added offerings designed to provide support for physicians and other HCPs to safely prescribe both new and existing products for improved outcomes in the appropriate patients. The territory covers the Lower Mainland and Victoria.
In addition to a strong personal commitment to excellence, a passion for customer service, and an entrepreneurial spirit, the successful candidate will demonstrate commitment to continued learning and a track record of delivering value to health care professionals and the patients they serve. They are a strong team player with a bias for action and they believe in the power of positive collaboration to deliver exceptional results.
This role, being sales-focused, is ultimately accountable for delivering on individual and/or team business plan targets in line with corporate and franchise objectives.
2. Key Responsibilities
These responsibilities represent the major areas of work performed and are not an exhaustive list of all tasks.
- Conducts face to face, virtual, and phone calls with a territory specific panel of physicians and associated healthcare professionals to educate on relevant company and product information, enabling professional to make informed decisions for their patients.
- Plans, creates and/or implements educational and promotional programs with a territory specific panel of physicians and associated healthcare professionals in the identified territory. These programs are developed based on identified customer needs with the goal of providing fair and balanced information on therapeutic areas and product specific needs related to the organization.
- Builds and manages relationships through face-to-face, virtual and phone calls with customers, seeking to understand their needs and requirements in order to find opportunities to partner with them and/or bring value to their practices.
- Completes territory administration in a timely fashion to meet reporting requirements and internal targets (e.g., daily entering of calls in CRM, weekly expense reports).
- Completes and executes an annual business plan in order to determine potential business opportunities in their territory in order to ensure corporate objectives are achieved.
3. Qualifications
Education
Bachelor’s Degree in a related discipline such as science, business or equivalent
Experience
A minimum of 2-5 years of work experience in sales
Preferred 3+ years of previous pharmaceutical experience or health-related industry
Knowledge and Skills
· Strong business acumen and analytical skills to assess business and develop/ execute business plans at the territory level.
· Communication and presentation skills to engage customers and colleagues in business activities.
· Demonstrated ability to develop and maintain credible relationships with healthcare professionals through understanding customer needs and bringing value to every interaction.
· Commitment to developing a cohesive team environment and demonstrated ability to collaborate effectively with colleagues and cross-functional partners.
· Attention to detail, multi-tasking and organizational skills are essential in managing the complexity and demands of the business.
· Computer software literacy and fluency in Email/Internet & word processing and spreadsheet software
· Must live in or in close proximity to the territory.
Certifications or Designations
· Valid Driver’s License
· CCPE Basic Accreditation
4. Working Conditions
- Home based office environment but being present in the local territory
- Regular travel up to 25%
IMPORTANT NOTE
Elvium Sciences reserves the right to change, amend or disuse this job description at any time. This document is intended to provide an overview of the required responsibilities and qualifications.
