Who are we?
Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to more than 70 destinations in all continents. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true.
We rely on outstanding team members who are passionate about what they do and committed to providing excellent service. We are a multicultural team with 180 individuals from 20 nationalities working from our offices in the US, UK, Germany, Denmark, Sweden, India and Kenya. If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.
The Opportunity:
We are currently searching for a Product Manager North America to join our team, based in Toronto. The Product Manager independently creates, manages and continuously refines the travel destination of Canada and the US. They will continuously develop a suitable and competitive product offering, by understanding the existing and emerging needs of our target guest segments and analyzing our competition. The product manager owns the product and price setup in our systems, selects suitable partners, drives negotiations of rates and specials and manages partner relationships to help our company and partners work effectively with each other.
What will you be doing?
Set expectations, systematically measures the partners’ performance and intervene in a timely and effective manner.
Support our sales team with successfully selling Canada and the US destinations our guests and our trip execution team.
Build the destinations from scratch for North America.
Source out vendors and create exciting tours that will be attractive to European and other North American guests
What we are looking for:
5+ years of Product/Destinaton Management experience in tourism, ideally for an international tour operator, specifically in building Canada and the Arctic.
An Expert in Canada and the Arctic as a destination and a network of vendors to connect with.
Proven success in building destinations and tours attracting travelers.
Ability to communicate clear objectives to marketing, sales and management to execute and roll-out desintations and tours.
Strong people and relationship building skills, enjoy communicating with people and have outstanding verbal and written communication skills. This entails emotional intelligence, assertiveness, listening, negotiation, presentation and ideally content writing skills.
Why would you want this job?
Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Beyond our guests, you have an impact on many people and organizations, through shaping our Responsible Travel initiatives, through helping our partners agrow as well as through consistently demonstrating ethical business practices.
The people you work with. We are a very multifaceted international and diverse team where you will be challenged and have countless opportunities to broaden your horizons.
Attractive compensation. We offer a solid base salary with a variable incentive.
In summary, this is a fantastic opportunity if you are driven by having a positive impact and love partner interactions, driving destination growth and making travel dreams come true!
We look forward to receiving your application and to getting to know you!
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