Log In
Sign Up
Are you passionate about the environment and want to contribute to the energy transition by helping citizens adopt greener practices for their homes? Join us as a customer service professional for our company, Énergie 3R, working in particular with the Rénoclimat and Greener Homes programs.
About our company
Our company is a major player in the field of energy efficiency and sustainable development in Quebec. We work closely with the Rénoclimat and Maisons Plus Vertes programs to promote environmentally-friendly solutions to homeowners. Our goal is to help reduce greenhouse gas emissions and improve the energy efficiency of homes.
Responsibilities
As a customer service professional, you will be a key point of contact between our company and citizens wishing to participate in energy efficiency programs. Your main responsibilities will include :
1. Answering incoming calls from homeowners interested in the program.
2. Providing detailed information on the various energy efficiency measures covered by the Rénoclimat program.
3. Guide callers through the registration process and help them understand the steps required.
4. Answer questions about eligibility criteria, subsidies, etc.
5. Ensure personalized follow-up with registered candidates to support them in their eco-responsible approach.
Skills and qualifications required
1. Previous call center or customer service experience.
2. Knowledge of the Rénoclimat program and/or experience in energy efficiency (an asset).
3. Environmental sensitivity and interest in sustainable development issues.
4. Ability to work independently and manage time effectively.
5. Ability to explain technical concepts in a clear and accessible manner.
Working conditions
Offices located in Westmount, near Atwater metro station. Remote work possible.
Full-time position, Monday to Friday, flexible hours.
Stimulating and friendly work environment.
Opportunities for professional development and advancement within the company.
Compensation: $20.00 to $35.00 per hour
How to apply
If you are motivated by the idea of making a positive difference in people’s lives by helping them green their homes, please send your CV and cover letter to [email protected]. Please state clearly in your cover letter your interest in the environment and your experience relevant to the job.
Are you enthusiastic about making an active contribution to protecting the environment while offering concrete solutions to our customers? Join us in our quest for a greener future and send us your application.
