EPCOR Looking for Manager, Learning & Development at Edmonton, Alberta, Canada Full Time

We are hiring one (1) Full Time, Permanent Manager, Learning and Development position working out of Edmonton.

Reporting to the Senior Manager, Learning and Development, the Manager, Learning & Development provides leadership to a team of five staff, accountable for curriculum development and training delivery to support company-wide technical skill development. The Manager collaborates with embedded Learning and Development functions to ensure that employees across EPCOR are able to perform work safely and competently.  Accountabilities include overseeing the development and delivery of inventive, engaging learning programs through a variety of tools and delivery modes, including classroom learning, micro learning, e-learning, and competency assessments. This position leads or participates in cross-functional working groups and manages relationships with internal customers, stakeholders, vendors and subject matter experts.
What you’d be responsible for

Planning & Execution

• Providing input to the Corporate Learning & Development operational plan and identifying objectives and priorities for the upcoming year.
• Developing and implementing deliverables within the context of the Learning & Development Operational plan.
• Ensuring deliverables of direct report positions are aligned and integrated, and include performance expectations and deliverable metrics.
• Anticipating challenges and obstacles to delivering the annual work plan.
• Identifying the necessary budget, resources, and staff required to deliver the annual work plan.
• Removing roadblocks and addressing issues, problems or concerns from team.

Operational Excellence

• Ensuring adherence to processes, procedures and standards.
• Identifying and implementing process changes to ensure effective, and efficient service delivery.
• Monitoring and analyzing learning and development trends to improve development and delivery of training programs.

Talent

• Providing clear accountabilities and authorities to direct reports.
• Creating and managing a strong team through recruitment, retention, and development.
• Holding employees accountable for achieving results and demonstrating required behaviors.
• Developing and nurturing a collaborative, high performance, safe, accountable, focused, and innovative culture.

Relationships & Collaboration

• Ensuring effective cross functional relationships across the Learning and Development team, and EPCOR.
• Consulting with customers/stakeholders and collaborating with colleagues to create understanding and resolve issues or concerns.
• Providing insights and expertise to support decision-making.
• Working closely with the other Managers within the Learning and Development team to facilitate the development of effective training products.
• Facilitating external training vendor relationships on behalf of all Corporate Learning and Development Teams.
• Working closely with procurement and training vendors to build new vendor contracts and maintain existing contracts.

What’s required to be successful

• A Degree in Commerce, Business, Human Resources or Education (preferably adult education) is required.
• 3+ years of leadership experience; managing a training function in a complex corporate environment.
• Advanced knowledge of adult learning concepts.
• Formal education in change management, project management or process improvement would be an asset.
• Experience with in Microsoft Office, SharePoint and Oracle Learning Systems, Storyline, Adobe Pro, Adobe Photoshop, Visio, Audacity, and other eLearning rapid production technology. A working knowledge of learning management systems.
• Experience in curriculum design, development, and program delivery related to safety, industrial, utility or technical training programs.
• Experience in creating and delivering online virtual, and blended learning programs.
• Experience in a large utility or industrial environment would be an asset.
• Leadership experience in a unionized environment would be an asset.
• Ability to prototype, outline, and storyboard ideas when developing training materials.
• Ability to create and design effective learning products that engages learners and enables change.
• Ability to prioritize conflicting priorities under tight deadlines with a concern for consistency, business goals, and client needs.
• Strong critical thinking, problem-solving, and verbal and written communication skills. 

Other important facts about this job

Jurisdiction: MGMT

Hours of work: 80 hours bi-weekly

Application deadline: September 5th, 2023

Internal Applicants, please ensure that you are using your “@epcor.com” email address.

Learn more about Working at EPCOR!

Follow us on LinkedIn, Twitter, Glassdoor or Facebook!

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

 
Follow us on LinkedIn, Twitter or Facebook!