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Do you enjoy interacting with customers and supporting a team with admin and coordination? Are you a skilled professional with customer service skills, who likes to multitask and work proactively? We are hiring an Administrative Assistant on a full-time permanent basis for one of our client’s locations in Edmonton, AB. If you have previous admin experience in a similar role and this position is of interest to you, don’t wait – Apply now!
Responsibilities:
Greeting patients in the store and over the phone
Answering patient questions regarding appointments, payments, and products
Managing appointments and coordinating follow-up appointments with patients
Writing and distributing letters to doctors updating them on patient progress
Updating patient paperwork prior to scheduled appointments
Contacting insurance companies for coverage inquiries
Updating charts, internal systems, and logs with patient and sales information
Creating Return Merchandize Authorizations online and through customer service
Packing and coordinating courier for defective machines
Assisting patients in selecting the correct products for their needs
Providing assistance and back-up to the Clinician, when necessary
Participating in trade shows
Assisting in training new employees
Requirements:
Education in office administration is considered an asset
Experience in office administration, reception, and customer service is preferred
A combination of education and experience may also be considered
Proficient in Microsoft Office
Strong listening skills and attention to detail
Ability to follow detailed instructions in addition to being self-directed
Ability to quickly learn new medical software programs, equipment, and other technologies
Excellent verbal and written communication skills
Strong time management skills
Excellent understanding of patient confidentiality
Flexibility, willingness to help wherever is needed
Apply now if this position is of interest to you, as hiring is underway. This is an ideal position for someone looking to gain valuable experience and build their resume in a permanent role. Submit your resume today to begin the process – we look forward to speaking to you about this exciting position!
About Equation Staffing Solutions.:
Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.
