ET Transport Looking for Logistics Coordinator/Freight Broker – Trucking at Concord, ON Full Time

At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our Dispatchers and Logistics Coordinators are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and 2 additional drop-yards.

Responsibilities:

– Working with shippers, receivers, customs brokers, customers, and potential customers over the phone and through email.

– Finding availability, covering FTL and LTL shipments for Account Managers. In Bound, Out Bound and Cross Border load booking required.

– Arrange transportation, Dispatch load confirmations to carriers and fleet dispatchers, orchestrate pick-ups and deliveries to meet customer requirements.

– Managing activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met

– Tracking and tracing loads throughout the shipment process. Updating customers on shipment status in a timely manner.

– Getting Rates for prospective RFP’s and RFQ’s on behalf of Account Managers. Submitting the RFP and RFQ before the closing deadlines.

– Continually reviews freight costs, transportation rates, and/or the prices of different equipment to keep costs down where possible

– Updating shipment statuses and closing orders in dispatch software, uploading PODs into orders once a shipment has delivered.

– Working with Accounting Team to ensure customer invoices are billed correctly to the Customer and any billing discrepancies are resolved in a timely manner

– Following SOP procedures when on boarding new partner carriers, the brokerage department will be working with.

Qualifications:

Must have at least 2 years of dispatching experience

-Knowledge of LTL and FTL Shipment Sizes, type of equipment needed for various types of freight and shipment sizes for over the road shipments.

-Excellent Customer Service and geographical knowledge within North America an asset.

-Knowledge of: LoadLink, Dispatch softwares, HubSpot

-Knowledge of ACE, ACI, CTPAT, PIP, FAST, CSA, HAZMAT

-Outlook, Microsoft applications,

-Fluent in English

-Must be a team player with the ability to work in a fast-paced environment and must also be willing to be independent.

-Strong ability to work well under pressure, meet strict deadlines

-Strong organizational skills and attention to detail.

-Ability to communicate over the phone and using email.

-Must have good negotiation skills be persuasive and energetic

Job Types: Full-time, Permanent

Salary: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What languages do you speak?

Experience:

• dispatching: 2 years (preferred)
• Cross Border Trucking: 1 year (required)
• Loadlink: 1 year (preferred)