or equivalent experience
Computer Applications
Internet
Weight Handling
Up to 23 kg (50 lbs)
Work Setting
Branch office
Type of Product
Power tools
Building materials (other than lumber)
Specific Skills
Address customers’ complaints or concerns
Access and process information
Sell merchandise
Receive payments
Operate computerized inventory record keeping and re-ordering systems
Issue receipts and other forms
Explain the type and cost of services offered
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Provide advice about merchandise
Conduct sales transactions through Internet-based electronic commerce
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Prepare merchandise for purchase, rental or lease
Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
Maintain sales records for inventory control
Transportation/Travel Information
Own transportation
Valid driver’s licence
Work Conditions and Physical Capabilities
Fast-paced environment
Attention to detail
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Reliability
Organized
Punctuality
Analytical
Creativity
Efficiency
Energetic
Goal-oriented
Hardworking
Outgoing
Positive attitude
Quick learner
Time management
Long term benefits
Registered retirement savings plan (RRSP)
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