This dual role is a very important part of the support team for the Western Region of FBC.
Our Appointment Coordinator is responsible for setting appointments for our tax professionals in the Kelowna & Grande Prairie Branches.
Our Member Care Coordinator serves as the first point of contact with our Members. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members.
If you appreciate growth & training opportunities, as well as thrive on building relationships & helping others, then this is the role for you!
You will be spending approx. 50% of your time in the Member Care Coordinator (MCC) role, and approx. 50% of your time in the Appointment Coordinator role, reporting to the MCC Supervisor.
Key Responsibilities
Appointment Coordinator
Member Care Coordinator
KNOWLEDGE, SKILLS And ABILITIES
About FBC
For 70 years our focus has always been to bring financial peace of mind to you, Canada’s hard-working small business owners. We unite industry expertise with advanced technology to help you pay less tax today and over the long-term. We support your back-office and administrative needs through affordable bookkeeping and payroll services. You work hard for your money; we help you keep it.
FBC Provides the following
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