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FNHA Overview
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
JOIN OUR HISTORIC JOURNEY
At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.
Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?
Position Summary
The Operations Manager, Shared Secretariat oversees the day-to-day operations while ensuring organizational effectiveness by providing leadership, developing and implementing operational strategies, policies, plans, and practices. Provides leadership and direction to the administrative team responsible for providing services to the FNHC, FNHDA and Shared Secretariat. Develops and implements project plans, systems, processes, and procedures with a focus on quality, effectiveness and efficiency in operations for the Shared Secretariat Office.
As a health and wellness organization, the First Nations Health Authority has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.
Responsibilities
- With the support of the Executive Director, develops, implements, monitors, and improves systems, procedures, processes, and standards for the operations in the office of the Shared Secretariat. Reinforces and ensures compliance with FNHA internal policies and legal requirements for matters such as budgets and finance, staff attendance, correspondence, issues tracking and management, templates, and presentations, etc.
- Initiates and manages contracts and processes by drafting and finalizing statements of work for the Executive Director.
- Develops action plans and implementation plans for team specific wellness initiatives under the direction of the Executive Director. Monitors and tracks expenses to ensure within the approved budget.
- Makes recommendations to improve administration and operational processes within Shared Secretariat to align with a focus on customer service.
- Manages office budget development by reviewing and analyzing financial data and reports. Provides recommendations on effective strategies related budget optimization for the Shared Secretariat office.
- Assists the Executive Director by reviewing requests for financial approvals within the financial system.
A Full Job Description is Available Upon Request.
Qualifications
Education
- University degree in Business Administration or health related field, plus 5 years of significant, recent and relevant experience in the area of operations management preferably in the health field, or an equivalent combination of experience and education
Experience
- Significant, recent, and relevant experience within the context of First Nations health preferred
- Experience working with BC First Nations communities and/or organizations
- Experience and Knowledge on First Nations health governance structure
- Experience in financial accounting, budget oversight and management
- Experience utilizing a variety of office tools including Microsoft Office suite and SharePoint
- Experience handling sensitive and confidential information and matters in a trusted and responsible manner
- Experience developing and maintaining administrative systems, processes, and procedures
Knowledge, Skills & Attributes
- Awareness – Thorough knowledge of the current First Nations health governance landscape in BC.
- Decision making – Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
- Problem solving – Analyzes problems by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions with minimal supervision.
- Operations – Ability to provide leadership and management to lead operations including managing activities, prioritizing, balancing demands while working collaboratively within the FNHA and across the health and wellness system to problem solve and manage change
- Teamwork/collaboration – Strong interpersonal skills. Interacts with people effectively. Able and willing to share and receive information. Collaborates within the group and across groups. Supports group decisions. Puts group goals ahead of own goals.
- Adaptability – Adapts to changing work environments, work priorities and organizational needs. Able to effectively deal with change and diverse people.
Closing Statement
Diversity
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).
What You Can Expect From Us
Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
Closing
Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA!
For more information about us, please visit: www.fnha.ca/about/work-with-us
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca or 1-844-699-3186.
