Fix Network is looking for a new Customer Service Representative to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments.
The CSR will manage the Load Levelling process as vehicles are moved from drop off location to repair facility and back again. Under the direction of the National Director of Operations, the CSR’s main responsibilities are reviewing and noting damages and non related damage on customer vehicles, determine where the repairs should be completed within our Network of shops, arrange for towing, and provide updates on repair status. The CSR will work out of multiple locations and inspect the final repairs for quality.
A Day in the Life of a Customer Service Representative
To Be Successful In This Role, You Will Need
Why Fix Network ?
You Will Have Access To The Following Benefits
In addition to joining a dynamic and highly motivated team in a flexible and constantly evolving work environment.
Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. Fix Network is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position. This is an exciting time for Fix Network and we need people with great adaptability to be part of our incredible team!
If you’re ready to take your career to the next level, Apply now!
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