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About Fresh City Family of Brands.
Fresh City is an award-winning urban farm and omnichannel retailer. Founder-led, we’re on a mission to provide a better life through food. More than one decade after we first began, our belief in that is even stronger. Every day, we deliver organic produce, chef-inspired and made from scratch prepared foods, bespoke meats, and more to thousands of Greater Toronto Area families.
Fresh City is an award-winning urban farm and omnichannel retailer. Founder-led, we’re on a mission to provide a better life through food. More than one decade after we first began, our belief in that is even stronger. Every day, we deliver organic produce, chef-inspired and made from scratch prepared foods, bespoke meats, and more to thousands of Greater Toronto Area families.
In 2018, Fresh City acquired Mabel’s Bakery, a popular bakery in Toronto producing artisan bread and pastries, and shortly after acquired The Healthy Butcher, a pioneer in organic and 100% Grass-Fed beef, 2019. In 2022, subscription-based organic produce and grocery delivery company Mama Earth Organics was added to the lineup of brands making Fresh City the largest organic online retailer in Ontario.
With eight retail locations and home delivery across the GTA between our four brands, the Fresh City family of brands continues to bring farmers, makers, and eaters together to deliver a food experience that respects our bodies, our planet, and our shared tomorrow.
Food is our passion. We proudly employ over 500 employees across our four brands including our farm, our two warehouses, our food production facilities, our offices, and our retail locations. We’re continuously advancing our culture of belonging, where everyone feels seen, heard, valued, and free to be their authentic selves.
Role:
As the Grocery Buyer – you will be supporting the business and financial performance of various assigned categories, including the alcohol category through the purchase & transferring of products centrally at the Livmore retail location for the online business while also supporting the physical pick, pack, and shipping requirements for the overall Fresh City daily operation on the alcohol category from Livmore. The Buyer will drive the business through the development of sales, purchasing, maintenance support, troubleshooting, administrative management, communication, transferring online, and more.
Duties and Responsibilities.
Buying and Fulfillment across Multiple Channels:
Use ERP to purchase products centrally for multiple locations & business channels with a focus on achieving sales goals, gross margin objectives, and shrink targets.
Following process and procedures for purchasing and receiving in NAV (ERP) as per Standard Operating Procedures and in a timely fashion.
Supply management for Online Next Day and Retail.
Inventory control for Online Next Day, Retail, and Production.
KPIs: Margin, Out-of-stock credits, Store fulfillment, Sales performance, category growth, shrink percentage.
Vendor communications; coordinate purchasing details with vendors, including pricing revisions, order cancellations, discontinued items, backorders, delivery dates, and invoice discrepancies.
ERP, E-comm platform & product maintenance:
Keeping our e-commerce platform(s) up-to-date: control product availability, descriptions, and proper tags and ribbons to identify special attributes and promotions.
Be accountable for the integrity of product information, such as certifications, sourcing, packaging, and transparency.
Ensure Purchase Orders & Transfer Orders are executed & reconciled properly & in a timely fashion.
People and Team
Act professionally and lead by example in terms of maintaining a positive, proactive, and productive leadership style. Take the high road and maintain a high level of confidentiality and trust throughout the store.
Partnership: Work closely with colleagues across Fresh City including Marketing, Customer Support, Operations, Production, Retail and more, while modeling clear and effective communication with these teams.
Retail Management:
Oversee the bottle shop deliverables (e.g. inventory, ordering, item maintenance, quality, and rotation, shrink, merchandising, invoicing, transferring).
Receive, verify and accept goods from suppliers.
Manage all Pick, Pack, and Ship requirements daily for Transfers.
With the Store Manager, oversee the facilities.
Manage the process of escalation, damage control, and customer relations, that relate to maintenance at the store level and record and report instances of theft, confrontations, and other issues that arise in the bottle shop.
Ensure we remain 100% compliant with the AGCO.
Skills and Qualifications:
Experience with Microsoft Excel and Google Drive is a must. Experience with ERPs would be highly beneficial but not essential.
Retail experience and previous experience with buying, and supply chain management is desired.
Communication – you are a strong written and verbal communicator.
Attention to detail – you pay close attention to detail and are able to stay organized.
Agility – you are dynamic and can change gears quickly, and a team or company goals evolve.
Self-starter – you are capable of producing a high quantity of work within tight deadlines.
Prioritization – you have the ability to prioritize and quickly adapt to a changing environment.
Some repetitive heavy lifting required up to 40lbs.
We thank all interested applicants; however, only those selected for an interview will be contacted.
Fresh City is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
About Fresh City Farms:
Fresh City is an award-winning urban farm and omni-channel retailer. Founder-led, we’re on a mission to provide a better life through food. More than one decade after we first began, our belief in that is even stronger. Every day, we deliver organic produce, chef-inspired and made from scratch prepared foods, bespoke meats and more to thousands of Greater Toronto Area families. In 2018, Fresh City acquired Mabel’s Bakery, a popular bakery in Toronto producing artisan breads and pastries, and shortly after acquired The Healthy Butcher, a pioneer in organic and 100% Grassfed beef, in 2019. In 2022, subscription-based organic produce and grocery delivery company Mama Earth Organics was added to the lineup of brands making Fresh City the largest organic online retailer in Ontario. With eight retail locations and home delivery across the GTA between our four brands, the Fresh City family of brands continues to bring farmers, makers and eaters together to deliver a food experience that respects our bodies, our planet, and our shared tomorrow. Food is our passion. We proudly employ over 500 employees across our four brands including our farm, our two warehouses, our food production facilities, our offices and our retail locations. We’re continuously advancing our culture of belonging, where everyone feels seen, heard, valued and free to be their authentic selves.
