FreshCo Mission is looking for a Full Time Customer Service Manager to join our team!
A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc. serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton’s Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.
Launched in 2010, FreshCo is an exciting new concept in the grocery industry. FreshCo’s commitment to providing our customers with outstanding value, quality, and freshness is what separates FreshCo from our competitors. Welcome to discount done right!
The Customer Service Manager is responsible for the efficient and fiscally responsible operation of the Front End Department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Policy/ Regulatory Adherence
What We Offer
FreshCo is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
Job Type: Full-time
Salary: $37,440.00-$49,900.00 per year
Supplemental pay types:
Work Location: One location
Application deadline: 2023-02-11
Expected start date: 2023-02-11