Log In
Sign Up
Job Description
This position will close on February 21, 2022 @ 11:59 PM.
The District Manager Sales – Windsor/South Western Ontariowill be responsible for leading and motivating their dealers within the region of Windsor/South Western Ontario.
In conjunction with the Regional Manager and the Regional Marketing Manager, the District Manager Sales Windsor/South Western Ontariowill deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the dealers by driving sales performance and improving customer experience.
This position also supports and guides regional marketing plans and strategies into the district and assists in identifying opportunities and developing plans to grow retail sales, market share and revenue.
The successful candidate will focus on and be measured on the following 4 key areas:
- Drive retail sales and market share performance
- Drive order coverage
- Drive adjacency revenue performance: Accessory sales revenue, OnStar, GMPP, GM Card
- Improve Customer Satisfaction and retail experience
Key Responsibilities:
Sales & Share Performance
Achieve retail sales and share objectives for the district
Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales
Lead and motivate team of dealers through consensus cycles and order calls
Drive effective forecasting process at the dealer level
Implement strategies to drive forecasting and ordering to capitalize on vehicle line opportunities to improve market share
Identify sales opportunities and gaps in the district to develop plans in conjunction with Regional
Marketing Manager through analysis of sales, inventory and share data to increase performance
Establish and develop key EV dealer advocates in the district
Conduct monthly sales performance analysis and identify areas to improve and implement dealer action plans
Ensure GM’s competitive position & opportunities are communicated effectively to Dealers
Drive improvement of poor performing market share dealers (DRER focus dealerships)
Drive strong dealer processes to ensure dealer capitalize on sales opportunities and leverage GM tools, reports and initiatives:
Dealer Direct and DealDriver Pro
Dealer Website / Digital Package
Inventory Balancing Tool
Business Development Culture & Practices
Dealer Financial Reports
GM Financial tools – retail leasing, near prime etc.
Sales and Product Plus Training
Recognition Programs – President’s Club/SMG programs etc.
Adjacency Performance
Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
Drive OnStar activations with Online Enrolment and Welcome Call completions
Support GM Protection Plan (GMPP) and GM Card activations
Drive GM Financial Leasing Penetration
Improve Customer Satisfaction and Retail Experience
Build a culture of customer focus within the dealers and ensure processes and procedures are in place to support customers and build advocacy
Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement
Drive CSI performance and improve negative impact dealership performance
Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation
Additional Job Description
Qualifications:
A strong desire to win and continuously drive results and improvements
Experience as a District Sales Manager
Understanding of GM’s distribution processes
Understanding of GM field sales tools and reports
Ability to effectively prioritize work and efficiently manage a heavy workload
High level of decision making and judgement skills
Ability to manage stress effectively
Willingness to work extended hours on occasion if required (eg month-end)
Education and Training:
Undergraduate degree preferably in Business and/or MBA
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statement
Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.
