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Position Description
SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
What is a Senior Customer Service Representative (Senior Motivator)?
As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.
Do you have what it takes?
Passion for fitness
Strong communication and customer service skills
Peak attitude
Multi-tasking guru
Strong planning and organization skills
High School diploma, or working on completion
CPR certification required within 3 months of employment
Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility
What will you be doing?
Motivate and encourage the members to meet their fitness goals
Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
Handle member questions and concerns with courteous and professionalism
Book appointments to accommodate members needs
Have knowledge and ability to sell and answer questions regarding memberships and other services
Adhere to and promote monthly marketing
Manage club supply inventory and place orders
Track equipment maintenace and repair logs
Run club errands and conduct bank runs
Plan and organize club events
What’s in it for you?
Ongoing training and development to ensure a long and successful career path
Unlimited growth potential in sales and management
Rewards through monthly incentives and contests
Fun and energetic atmosphere to come to every day!
For a list of the endless company benefits please go to: https://jobs.goodlifefitness.com/page/show/benefits
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
