Competition No. 22.03.51
About Us
Our comprehensive undergraduate university offers 59 programs to more than 18,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.
Opportunity
MacEwan University is seeking applicants for two IT Tech I full-time continuing positions with our IT Service Support & Operations Department. The IT Tech I position is the front-facing walk-up support that provides a variety of technology and end-user support services through the Technology Helpdesk. This position provides customer service and technology assistance to MacEwan students, faculty, and staff and supports ITS Tech II staff. This position also supports classrooms and labs outside of regular business hours.
Duties include end-user support for applications, computer systems, and peripherals, printing support, support for audiovisual and computer technology in the classroom, and support and direction to students using the University network and internet resources. Routine equipment maintenance and equipment booking duties are included.
This position is a full-time continuing position of 35 hours/week that may result in day, evening or weekend hours.
SKILLS
The successful incumbent will possess:
QUALIFICATIONS
BENEFITS
When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:
How to Apply
To apply, go to https://www.macewan.ca/careers and select the job posting. If you require assistance, please contact us at [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.
Diversity Statement
Accessibility Statement
We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact [email protected] and we will support you to the best of our ability.
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