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Posting # 2024-929534 Non-Union Position: Admin Coordinator, Bundled Care/Integrated Care
Department: Transitions & Integrated Care
Status: Temporary Full Time till approx. May 2025
Hours: Monday to Friday, days; 8:00am – 4:00pm(subject to change based on operational requirements)
Site: Oakville – coverage at MDH, GH if needed
Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
This Is What You’ll Be Doing
The Admin Coordinator, Bundled Care/Integrated Care will provide administrative and general support to the Transitions and Integrated Care department, CCH OHT Clinical Programs reporting to the Director, Transitions & Integrated Care, as well as the Oakville Hospital Volunteer Association (OHVA) Board. This role will assist in providing patient centered system navigation from hospital to community and ongoing community management, specializing in bundled care and transitions to care. Will work closely with the Director, Transitions & Integrated Care to further integrate pathways that allow for wrap around care for our patients in the hospital, in the community and at home. Working collaboratively with an inter-disciplinary team, both internal and external to Halton Healthcare, which includes but are not limited to Home Care Agencies, Peer Hospitals, Ontario Regional Health Teams, Community Physiotherapy Clinics, and the Ministry of Health.
The Admin Coordinator, Bundled Care/Integrated Care is a key resource and link for peer hospitals and community physiotherapy clinics regarding invoicing and payment processing for bundled care patients. The Admin Coordinator, Bundled Care/Integrated Care will act as a liaison between these external care providers, receiving direct vendor calls and correspondence to clarify and review invoices and standards of care statistics for patient care services. This position will review incoming invoices for accuracy, reconcile against patient records, track and record invoices and then move invoice forward for payment processing.
The Admin Coordinator, Bundled Care/Integrated Care will compile necessary data from Meditech and Practice Perfect, and will record the analytics that will be used further in invoicing and reporting. The Admin Coordinator, Bundled Care/Integrated Care will be responsible for leading the invoicing processes for the Bundled Care Program and work to improve the efficiency of these process. This will involve working closely with the Bundled Care Integrated Care Coordinator (BCICC) and other peer hospitals, community providers and regional health authorities to streamline processes.
The Admin Coordinator, Bundled Care/Integrated Care will utilize the organized data to operationally report NACRS and CIHI data to ensure efficient and seamless reporting. This information is used to measure the key elements and variables of ambulatory care, which can improve the overall quality, efficiency and effectiveness of service. Also allowing for comparison among peers regarding timely performance monitoring as requested by the Ministry of Health.
This Is What You’ll Need To Do It
Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.
- Undergraduate Degree in Business or related field of study
- Two (2) years of recent related experience in a hospital setting and experience in working directly with internal and external community and regional health partners
- Comprehensive knowledge of community resources and health care delivery systems in acute and community settings
- Proficient Microsoft Office skills including Word, Excel, Access, PowerPoint and Outlook
- Meditech experience preferred
- Knowledgeable in NACRS Clinic Lite, CIHI, Practice Perfect programs
- Master a high degree of multi-tasking while managing demanding priorities with elevated pressures of competing deadlines
- Excellent interpersonal, communication, organizational and decision-making skills required
- Consistently demonstrated strong leadership skills, including problem solving, critical thinking, conflict resolution and negotiation skills
- Demonstrated ability to work independently and collaboratively with an inter-disciplinary team, external partners and a variety of formal and informal service providers
- Excellent time management and stress management skills required
- Ability to assume responsibility and work on own initiative
- Proven accuracy and attention to detail
- Excellent written and verbal communication skills with the ability to foster good working relationships
Date Posted: March 12, 2024
Internal application deadline: March 19, 2024
Please apply if you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are. Please submit your application via our website at www.haltonhealthcare.com directly to this posting and include a current copy of your resume.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
In accordance with Directive #6, Halton Healthcare has implemented a COVID-19 Vaccination and Management Policy. All new hires must be fully compliant with our Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products. We ask for everyone’s cooperation in our efforts to accommodate health concerns.
All Halton Healthcare staff, professional staff and volunteers are encouraged to be vigilant about identifying and reporting safety incidents in their everyday practice. They also have a role in analysis, recommendations and follow through to implementation.
