Hays Looking for Accounts Receivable Clerk at Mississauga, Ontario, Canada Full Time

The successful candidate must have strong excel experience.

We are open to new graduates looking to get their foot in the door within accounting.

The position is located in Mississauga, for the first month during training the role is full time in office and will become remote after training.

Your new company:

Hays Specialist Recruitment has partnered with a International is known as a leader in cross-border shipping located in Mississauga, ON. We are looking to hire a Accounts Receivable Clerk to join their team on a contract basis of 12 months, which has the possibility of extension/ permanent.

Your new role:

• Adjustment agent will provide feedback on how to minimize deduction errors to the client and our internal sales staff to ensure timely invoice payments prior to due date
• Accounts Receivable Adjuster must be able to trouble shoot any issues and make recommendations for resolution. Such resolutions may include customers to move from mailed invoice to Online billing platforms, EDI or emailed invoice formats dependent on the line of business
• The Adjustments Agent must be able to exhaust all efforts to ensure recommendations to minimize the number of requests that come into our Ontario AR inbox for credits.
• Responsible to research, resolve & respond to Customer inquiries, and Billing discrepancies. Also
• Increase collaborating with other departments (Sales, Operations, Collections, Contracts and Payment Processing) alongside external customers, their representatives, and third parties to promote faster problem resolution.
• Complete all Refund Requests and Processes (Refund credits or duplicate payments)
• Issue credits to customers as required. Also responsible to investigate credit issues and perform root cause analysis to alleviate future issues
• Review incoming mail, payment-processing documents, fax messages, and e-mails for resolution.
• Other duties as assigned

Qualifications:

• Minimum 1 years Accounts Receivable experience
• Good communication, organizational and problem-solving skills.
• Ability to listen effectively and communicate under difficult circumstances
• Great Analytical, investigative skills in finding root causes and offering resolutions.
• Good understanding of Excel spreadsheets, v-look up, pivot table etc.
• Excellent interpersonal skills, ability to work virtual in a team environment
• Strong networking and communication skills to present issues and or share knowledge with internal and external customers virtually or office environment.
• Proven attention to detail
• Ability to work well under pressure and with reduce Supervision.
• Logistic experience in Accounts Receivables is an asset.
• Knowledge of billing, contracts, claims, debit/credits, and all related areas an asset.