Role: Patient Care Specialist
Location: Mississauga, ON (hybrid)
Duration: Permanent
Your new company
Hays has partnered with a large healthcare client and is looking to hire multiple permanent Patient Care Specialists in Mississauga, ON.
Your new role
• Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
• Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
• Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
• Understands the molecule(s) in full detail
• Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
What you’ll need to succeed
You must be empathetic, tactful, detailed oriented, and a team player. Reimbursement experience and system experience with Salesforce and/or CRM/call centre experience/front facing customer service is required.
What you’ll get in return
You will receive a competitive salary, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training, and development and many more perks!
What you need to do now
Apply directly or send your updated CV over to [email protected]!
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