HILTI Looking for Hilit Store Representative at Winnipeg, MB Full Time

What’s the role?

The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
• After successful completion of the Hilti Center Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must
  
• Ability to lead change and adapt to a fast paced, dynamic environment
• Excellent problem-solving and decision-making skills
• Ability to grow a loyal customer base in a retail setting while strengthening the company’s position and market share
• Ability to analyze information to help identify targeted customers and create business plans to identify customers’ potential where gaps exist in current purchasing habits
• Ability to properly care for and maintain company assets (e.g. company product)
• Ability to effectively demonstrate the proper use of Hilti products to customers
• Ability to work with all departments to be a successful Hilti Center Representative (materials management, logistics, credit, marketing, technical services, and customer service)
• Understanding of MS Office to manage, analyze, and develop business plans to effectively grow sales
• Understanding of the process for getting things done in a matrix organization
• Basic understanding of consultative selling techniques and sales through multiple channels
• Some experience with reading and understanding construction documents preferred

Who should apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.