The Front Desk Agent is expected to Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments. Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Work with the housekeeping staff to ensure rooms are ready for new guests. General bookkeeping: ensure all hotel guest account information is accurate and up-to-date. Mitigate customer complaints as needed. Keeping the front desk and lobby neat, orderly, and sanitized at all times.
Job Type: Part-time
Part-time hours: 24 per week
Salary: $15.50 per hour
Flexible Language Requirement:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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