Humber College Looking for Student Support Advisor – FSCS – RPT at Toronto, Ontario, Canada Full Time

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education.

Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

The Faculty of Social & Community Services (FSCS) is one of six faculties within the larger Humber College Community with our focus being on Criminal Justice Services and Human Services. To align ourselves with the overall values of Humber, we are committed to demonstrating our own Faculty values which are Inclusion, Compassion, Integrity, Self-Awareness, and Respect.

Job Details

Position Title: Student Support Advisor

Status: Regular Part-Time

Hours: 24 hours per week

Faculty/Department: Faculty of Social and Community Services

Campus: Lakeshore Campus

Salary: EPEW Band 9: $35.04 – $40.60

What You Will Do

Reporting to the FSCS Operations Manager, Student Engagement, the Student Support Advisor is responsible for providing a comprehensive array of student support services within FSCS. The FSCS Student Support Advisor will work with students to understand their individual needs and recommend best course of action that is supportive of student success and will enable students to meet graduation requirements. In addition, the incumbent will guide students on academic regulations, assist with registration challenges, monitor student progress and serve as a resource for information. Participation in College and Faculty wide student support initiatives, recruitment events on and off campus and meetings with other Advisors and Program Coordinators on a regular basis is also required. This role will primarily work out of the Lakeshore campus, however occasional travel offsite and between Humber’s North campus will be required. The Student Support Advisor will be required to work occasional evenings and weekends.

Hours Per Week

24

Position Type

Regular Part-Time Support

Minimum Salary

35.04

Maximum Salary

40.60

Work Locations

Lakeshore Campus

Job Family

Student Affairs and Services

Deadline to Apply

November 8, 2023

Job Posting

10/30/23

Department

Faculty of Social & Community Services

What You Bring To The Role

Education

• Three-year diploma or degree in a field related to Social and Community services or Education.
• Further education (diploma, degree, graduate certificate) in academic or student advising would be considered an asset.

Experience/Skills

• A minimum of three years of practical related experience in academic and/or student advising but also including: use of CRM or client management system, collecting and maintaining a database, use of tools/assessments, working with diverse populations, and utilizing digital media platforms for student/client engagement and communication.
• Strong computer skills, including knowledge of e- mail software and Microsoft Office Suite, specifically in Excel and Access is an asset.
• Exceptional interpersonal, listening, and customer service skills.
• Excellent oral and written communication skills.
• The ability to work under pressure with minimal supervision.
• Demonstrated ability to prioritize tasks, exercise good judgement, work in a team environment, and resolve conflicts.
• The incumbent will display the FSCS values: Inclusion, Compassion, Integrity, Self-Awareness, and Respect.

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements. 

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request. 

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion http://hrs.humber.ca/human-rights-equity-diversity.html