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Application Support Analyst – Contract position in Vancouver (Hybrid):
On behalf of our client in Vancouver, Ignite Technical Resources is looking for an Application Support Analyst with our client for a contract opportunity.
Responsibilities:
- Provide second- and third-level application layer support and troubleshooting. Track common issues and update documentation as required to build a knowledge database.
- Support users with data editing, import/export, and bulk updates.
- Work with the Business Analyst to test changes for functional and operational efficiency and effectiveness.
Requirements:
- Well-developed ability to conduct business process/system analysis for IT systems.
- Strong data analysis and manipulation skills in MS Excel (filtering, lookups, pivot tables, and similar).
- Proven hands-on support experience at the application layer (not the backend support – infrastructure support).
- Intermediate level of proficiency in SQL is a Must Have.
Nice-to-have:
- Knowing the ITIL process is considered an asset.
Please note:
- Completed background checks (identity, criminal record, employment verification, public safety database search, education, and professional accreditation verification check) will be required prior to the start date if you are selected as a winning candidate.
- You will be required to provide your own laptop, basic software tools, and cell phone.
Due to the volume of resumes, only those candidates being considered will be contacted.
Based in Vancouver and proudly Canadian, Ignite Technical Resources has been providing Top Technical Talent to organizations across Canada since 2005.
Ignite. Wired for people.
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About Ignite Technical Resources.:
Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently. Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.Ignite Technical Resources – Your Source for Top Talent
