Job Description
Insight Global is looking for a Program Manager to join the Contact Centre Technology team for a large financial services client.
Skills and Requirements
At least 5 years of experience as a Program Manager
Experience working with contact centre technologies, such as IVR, chatbots, voice analytics, etc.
Strong knowledge and experience with automation tools and methodologies, such as Selenium, TestNG, Jenkins, etc.
Strong knowledge of QA fundamentals such as writing test cases, creating test strategies, reporting, defect tracking, performance testing, security testing, etc. ”’
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].”’
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