Jai Yoga Studio Looking for Part-Time Client Relationship Liaison at Coquitlam, BC Full Time

WHO WE ARE

We are a yoga studio in Coquitlam that incorporates ancient traditions and philosophy from India, which is the root and source of yoga itself. We strive to make a difference in the lives of our students and the community around us through our offerings of authentic yoga in Coquitlam.

We believe that yoga is not only for flexible, lean-bodied people. The essence of yoga draws from the fact that the breath is the ultimate life-source in your body. Therefore, if you can breathe, you can practice yoga.

Here, at the Jai Yoga Studio, we always put the needs of our students first and everything is done as per our values and professional ethics.

We will always be an advocate and a cheerleader for enhancing your personal wellbeing through yoga.

JOB DESCRIPTION

Jai Yoga Studio is seeking a Client Relationship Liaison to contribute to Jai Yoga’s continued growth and expanding community. The ideal candidate has an extensive sales background including success scaling and retaining a dynamic client portfolio, as well as the ability to own the day-to-day operations of the studio. The Client Relationship Liaison has a passion for yoga, wellness, healing and familiarity with holding space for others.

BIG PICTURE

We know that yoga can change a person’s day, week… and life.The Client Relationship Liaison will work closely with the Jai Yoga Leadership Team and will manage the daily operations of the studio. They will focus much of their energy on the acquisition of new business, meeting KPI’s, sales, retention, and tracking growth. This person takes ownership of the ultimate success and health of the studio.

WHO YOU ARE

We’re looking for a true leader, a self-starter, and a strong communicator. Someone with strong business acumen who is ready to tackle sales goals, and is motivated and excited to take ownership of the operations and growth of our studio. The right candidate makes decisions strategically, and works tirelessly to meet revenue goals. They have experience in sales and are confident in their ability to close a sale. This person takes initiative and is a natural problem solver. They have experience working with a team, working to instill company culture, and know how to cultivate an environment where all employees are encouraged to succeed and grow.

More specifically, here are a few additional details about the roles / responsibilities of this position:

BUSINESS ACUMEN

• Serve as the ultimate owner responsible for the success and health of your studio.
• Work closely with the Leadership team to meet KPI’s.
• Analyze and manage revenue streams and present quarterly to Leadership.
• Work closely with the CEO to roll out Sales Initiatives.
• Work closely with the Director of Marketing to execute studio specific marketing, workshops and events.
• Build long term relationships that enhance studio growth.

TEAM BUILDING

• Set the weather in the studio, so your team loves to come to work.
• Proactively address your studio’s needs.
• Receive feedback and coaching engaging with open communication and evolutionary feedback, identifying strengths and areas for growth.
• Coach your team on the Bala Yoga culture, and how to ensure all clients feel included and welcomed into the space.

QUALIFICATIONS

• Must be prepared to discuss your previous/current sales experience.
• Must have superior customer service and communication skills.
• Must be highly organized with the ability to prioritize multiple tasks with tight deadlines and communicate clearly with team members, clients and leadership.
• Must be familiar with financial reporting, tracking and analyzing KPI’s, and a comfort and familiarity with studio systems (Wellness Living, Square Up, Google Analytics)
• Must have the flexibility to work a non-traditional schedule – Monday, Wednesday & Thursday 4.30PM – 7.30PM. In the future, there may be some weekends, holidays and some early morning/late evening availability needed!

A personal passion for yoga is a plus!

NITTY GRITTY DETAILS

Our team is at the heart of what we do, and we value them immensely: as such, we’re always looking for ways to foster advancement and promote from within, as well as train, support, educate and nurture.

This position is full time, and is salaried plus commission structure.

THE PERKS!

• Discounts on teacher trainings, workshops, events, retail and consumer products
• Company events & outings
• Complimentary Jai Yoga Unlimited Membership
• Base pay + Commission

Job Types: Part-time, Casual, Freelance
Part-time hours: 9 per week

Salary: $15.65 per hour

Benefits:

• Casual dress
• Company events
• On-site gym
• On-site parking
• Wellness program

Schedule:

• Evenings
• Evening shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 1 year (preferred)

Work Location: One location

Expected start date: 2022-12-05