We are looking for a Practice Manager to join our in-Clinic team. Reporting to our Clinic Operations Lead, this key role will be responsible for ensuring the clinic is operating optimally across all people, functions, care and member experience. This leader will also work closely with the in-clinic Medical Director to ensure maximum collaboration and cohesiveness across all functions of the clinic.This will be achieved by a focus on people to ensure the clinic has the right people in the right roles; development and fostering of skills that will support in building a dynamic and effective team as well as a pipeline of talent; scheduling and team member deployment to ensure the clinic runs efficiently in accordance with the operational optimization strategy put in place by Clinic Operations.
The leader in this role will work towards building an exceptional care team, have excellent communication skills, ensure accountability, instill trust and build relationships, develop their team, and thrive in a cross-functional environment.
In this role, we are looking for a leader who is passionate about pets and the people who love them, and someone who is excited about coaching and mentoring a team to help us bring our mission to life as we grow.
What You’ll Do:
You Have:
Our Promise To You:
The role of Practice Manager at Juno may require evening and weekend work, in addition to managing direct reports as well as working closely with the team leads working with members who may be experiencing emotional distress and/or frustration, as well as managing challenging members and patients. This position will be based in our clinic with occasional travel required locally for training and cross functional meetings with our Clinic Support Centre team.
We’re looking for people who are not just team players, but also leaders. If you’ve made it this far, you’re probably looking for something different than what’s already out there. So were we — let’s meet.
Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know!
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