LawyerDoneDeal Corp. Looking for Client Services Representative at Calgary, AB Full Time

If you’re tired of the conveyancing pressure cooker and want to use your skills in a more balanced work environment, we’re looking for someone to join our team in Alberta as a Client Services Representative, responsible for maintaining, developing, and expanding the LawyerDoneDeal client base in Alberta. In addition, you will assist our customers to work through any challenges they encounter as they adopt our system.

YOUR ROLE

Reporting to the Sales Director, the Alberta Client Services Representative will:

(1) Introduce LDD services to new clients

• Attend conferences and CPD events and participate in lunch and learns and vendor shows in Alberta, to promote the features and benefits of RealtiWeb Alberta and other LDD services to law firms and notary firms
• Establish a travel schedule to visit potential clients
• Coordinate and perform demos, when necessary

(2) Strengthen client relationships

• Establish a travel schedule to ensure each client is visited on a regular basis
• Ensure clients are aware of new features and enhancements from LDD

(3) Introduce and facilitate the adoption of new LDD products & initiatives

(4) Identify and develop new business opportunities

(5) Facilitate client onboarding & support services

• Conduct product demos – either in-office or remote
• Train clients on the use of LDD’s premier real estate conveyancing system, RealtiWeb AB, and other LDD technology services
• Be an integral part of the LDD Support team, helping to manage client support issues, primarily in AB.
• Visit law and notary firms to provide support and/or training, as and when directed

ARE YOU THE PERFECT CANDIDATE?

As the ideal candidate, you are/have:

• A strong background in the real estate conveyancing process, from beginning to end, and how it varies across the province
• Currently employed as a conveyancer in Alberta and looking for a career change
• Successfully completed all requirements of a paralegal program at a recognized college or university in Alberta
• Good oral and written communication skills
• Advanced word processing skills
• Interest and/or experience in workflow systems to streamline conveyancing practice

Salary is negotiable and commensurate with the level of experience and ability that the candidate brings to the position.

WHAT WE DO

LawyerDoneDeal (LDD) is the premier web-based platform for the Canadian legal community. Our cutting-edge, web-based technology is helping to revolutionize the law practice, with more than 8,000 lawyers across Canada already enjoying the benefits of our services. The LawyerDoneDeal platform creates unprecedented connectivity to make the real estate transaction process easier for lenders, legal professionals, title insurers, and new-home builders.

We’re a 100% Canadian company that prides itself in delivering some of the most robust applications available on the web today. This dynamic workplace delivers the innovations that set the standard for legal productivity applications.

Why should you work with LawyerDoneDeal?

LDD will offer you the opportunity to be involved with projects that will reach thousands of law firms and reshape the practice of law. Our company is rapidly expanding and will provide you with a hands-on learning opportunity in an outstanding work environment. Apply to be part of our team, as we continue to develop and deliver revolutionary web-based solutions for the legal community in Canada.

For more information, as well as a list of our products and services, please visit ldd.ca.

Job Type: Full-time

Schedule:

• Monday to Friday

Experience:

• Real Estate Conveyancing: 1 year (preferred)