Lifemark Health Group Looking for Medical Office Administrator at Halifax, NS Full Time

Lifemark is seeking a casual part-time Medical Office Administrator to support our multidisciplinary clinic operations in the HRM. This role will provide short-term and long-term administrative coverage in the HRM. The positions consists of primarily advanced scheduling, with additional short-notice opportunities available on an on-call basis. This position is ideal for someone seeking flexible, part-time work, without a static schedule or guaranteed hours. Shifts would be a mixture of scheduled vacation coverage, and on-call sick coverage, and would typically occur between the hours of 8am and 8pm, Mon-Fri.

The Medical Office Administrator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Medical Office Administrator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns

Coordinate a detailed and accurate intake of information on the patient’s first visit to the clinic and throughout their treatment plan

Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information

Coordinate scheduling of patient appointments and maintain the patient’s medical record

Collect payment at time of service

Track coverage for all funding streams to ensure approval

Complete data entry and billing

Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes

Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent

Excellent customer service skills and telephone etiquette

High degree of organizational skills and ability to prioritize and multi-task

Excellent communication (verbal/written) and interpersonal skills

Strong computer and data entry skills

Flexible and adaptable to change

Experience in a Physiotherapy clinic an asset

Vehicle an asset

Apply Today! Visit www.lifemark.ca/careers for more information!

Lifemark Health Group promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.