LifeWorks Looking for IT Business Analyst at Montreal Full Time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The IT Business Analyst is responsible to translating requirements into detailed specifications.

Role/Capabilities

• Has the responsibility for translating business requirements into detailed specifications
• Participates in the high-level design solution and estimation process
• Designs the solution for the software product in line with solution architecture and technical roadmap
• Work closely with the development team to define the functional specifications and system modifications required to meet objectives (including non-functional requirements)
• Provide technical support and leadership in the event of escalation of incidents or service interruptions to ensure that they are resolved effectively.
• Designs intuitive solutions that add value to users
• Has the ability to breakdown development items into small increments that benefit users in collaboration with Software Product Owner (SPO)
• Has the ability to produce documentation for user community (such as release notes)
• Ability to document designs within allotted timeframes
• Works with Developers and QA to ensure that the detailed design is fully understood, and the development initiatives are in line with design
• Supports delivery teams (dev and QA) to ensure quality deliveries.

Succeeding as a IT Business Analyst – Installation will require the core qualifications and skills:

• Have a degree in computer science, business analysis, administration, actuarial mathematics, or another relevant field
• Minimum of 3 years of relevant experience in business analysis
• Have a very good capacity of synthesis and great ease in understanding, systematizing, and popularizing technical concepts
• Have strong analytical skills
• Ability to understand and use common computer technologies
• Have excellent interpersonal and communication skills
• Fluent in French and English, both orally and in writing
• Having experience with CRM solutions, databases and report generation tools will be considered an asset.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.