Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Provides counselling services for LifeWorks Employee Assistance Program (EAP)
Responsibilities:
Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related
Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client’s EAP
Provide excellent clinical services and embrace LifeWorks culture of continuous learning
Manage the administrative requirements as dictated by LifeWorks clinical models.
Succeeding as an EAP Counsellor will require the following core qualifications and skills:
Master’s Degree in Counselling, Psychology, or Social Work
Professional College membership or registration with a mental health association
Minimum two (2) years post-graduate counselling experience with multiple populations
Ability to set short term objectives and use a solution focused approach
Ability to clinically manage high-risk cases, including clients who are a threat to self or others
Able to work with individuals, couples and families and good knowledge of community resources
Excellent time-management skills with the ability to handle a large volume of clients
Excellent verbal and written communication skills
Must be flexible to work days and evening shifts
EAP industry experience is an asset
Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
Basic knowledge of computer systems is an asset
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected]
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
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