Remote Customer Support Specialist
Job Description
Job Title: Remote Customer Support Specialist- Tier 1
Location: Works remotely
Job Summary:
Do you want to join a dynamic Customer Service team that promotes service excellence, strong teamwork, and a unique and fun work environment? We’re looking for enthusiastic and energetic individuals who thrive in a fast-paced call center environment.
Responsibilities:
Education and Experience:
Technical Requirements
Working from your remote location you will have:
A system that has at least 4GB of ram, a dual CPU, at least 10GB of hard drive space available.
An operating system that has Windows 7, 8.1. (If operating system is Windows 8.0, it must be upgraded to 8.1) or Windows 10.
Internet speed must be minimum 20 MB download and 5 MB upload. High Speed Internet or Fiber Op. We cannot accept satellite internet or wireless DSL connection (hotspot connection)
USB Headset or landline/ cell phone (voice message and call waiting free)
Computer must have a working virus protection software, if not, one must be installed. It must be up to date and be running regular scans
Non-Technical Requirements:
Type d’emploi : Temps plein, Temps partiel
Education:
Experience:
Language:
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