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Fenelon Falls Storage has been serving the storage needs of the City of Kawartha Lakes and the surrounding area for almost 20 years. Our clients consistently receive the highest level of customer satisfaction in the storage and truck rental sector. Our employees will enjoy working for a dynamic, forward-thinking company with a focus on future growth.
We are currently seeking a highly motivated Customer Service Representative for a part-time position. The successful candidate will demonstrate a proven track record in a fast paced, customer driven environment. Responsibilities include servicing our existing customer base and attracting new customers from telephone and internet inquiries as well as processing U-Haul truck and trailer reservations and rentals. Your excellent communication and organizational skills will contribute to your success within our organization.
Responsibilities:
– Processing rental payments from existing customers
– handling new customer inquiries and needs
– Overseeing customer move-ins and move-outs
– Generating sales over the phone with customers
– Processing collection calls on outstanding client accounts
– U-Haul Truck & Trailer rentals and reservations
Qualifications:
– Minimum 1 year experience in a customer service environment
– Experience with MS Office Suite
– Reliable and punctual
– Very organized
Job Type: Part-time
Part-time hours: 15-20 per week
Salary: $16.50-$18.00 per hour
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Fenelon Falls, ON K0M 1N0: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2023-04-25
Expected start date: 2023-05-01
