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Customer Success Manager
We’re on the hunt for a proven Customer Success Manager who wants to build a career in the recruitment / professional services industry. If you have a genuine passion for account management and consultative sales, then we want to hear from you!
This is a 100% remote position (home office required) working on the PST / MST time zone.
In this role, you will be responsible for building a recruitment desk and billing. You will be responsible for booking meetings, closing clients, and managing the recruitment process with clients and candidates from start to finish.
Your key responsibilities will be:
- Working the Phone, Email, Prospecting, Research, Account Management
- Sourcing candidates in LinkedIn Recruiter
- Diving deep into research on client files, conducting competitor research, staying up to date on market conditions
- Managing the candidate and client pipeline at all times
- Candidate outreach and messaging, as well as interviewing/screening and shortlisted candidates
- Calendar management for all interviews and client meetings
- Backend documentation and organization of client/candidate files in Google Workspace
- Building backend documents (Templates, and Internal Documents)
- Management of candidate presentations and candidate submittals to clients
- Source, screen and interview candidates for open positions
- Own, support and help to drive the full-cycle recruitment process
Qualifications:
- Bachelor’s Degree/MBA preferred
- 3+ years of experience in Sales – and can work complex sales cycles
- Knowledge of various organizational charts (decision makers, hiring managers etc)
- Solid work ethic and entrepreneurial drive
- Typing Speed: 70+ WPM and great excel skills
- Comfortable speaking to all levels of management
- Excellent written and verbal communication, exceptional people skills
- Experience managing multiple projects at once, with superior attention to detail
- Strong sense of ownership, accountability, drive, and urgency
- A dynamic team player who thrives in a fast-paced work environment
- Must have a working home office with great internet.
Compensation:
Base Salary + Commission
