Responsibilities:
•Provide direct and remote technical support to end-users
•Monitor security events and network availability
•Create and maintain technical documentation
•Ensure deadlines are respected
•Quarterly training
•Installation, setup, management, and troubleshooting of:
oMicrosoft 365 (Teams, OneDrive and SharePoint)
oMicrosoft Office Suite (Outlook, Excel, Word, etc)
oMicrosoft Active Directory and Azure AD
oMicrosoft Exchange and Exchange Online
oMicrosoft Windows PCs and Servers
oMicrosoft-based Software
oAdobe Creative Cloud (Photoshop, InDesign, Illustrator)
oNetworking Equipment (firewalls, switches, UPS)
oAdvanced Antivirus Solutions
oCloud Backup solutions
oMac OS X for In-House Designers
oVOIP (3CX)
oPrinters
Qualifications:
•College diploma (DEC or DEP) in computer science or equivalent technical diploma
•Good knowledge of written and spoken English and French
•1 to 3 years of relevant experience or relevant IT related diploma
•Excellent problem-solving skills and a passion for technology
•Excellent organization and documentation skills
•A strong desire to help end-users
•Essential: punctual and reliable
•Essential: self-starter, able to work independently as well as within a team
Curious? Visit Battatco.com and explore our brands!
We offer a competitive salary based on experience, a generous group benefits package, and continued education.
Please e-mail your CV to [email protected]
We thank all applicants for their interest, however only selected candidates will be contacted.
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